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Terms & Conditions

Welcome to Adapt Branding!

Adapt Branding is owned and operated by Adapt Branding Limited.

These are the terms and conditions for:

By using the website and services, you agree to be bound by these terms and conditions and our privacy policy. In these terms and conditions, the words "website" refers to the Adapt Branding website, "we", "us", "our" and “Adapt Branding” refers to Adapt Branding and "you" “client” and “user" refers to you, the Adapt Branding user or client.

The following terms and conditions apply to the website and services offered by Adapt Branding. This includes any version of Adapt Branding accessible via desktop, mobile, tablet, social media or other devices.



This agreement sets forth legally binding terms for your use of Adapt Branding. By using the website and services, you agree to be bound by this agreement. If you do not agree to the terms of this agreement, you must not use the website and services. We may modify this agreement from time to time, and such modification shall be effective upon posting on the website. You agree to be bound by any modifications to these terms and conditions when you use the website and the services offered on the website after such modification is posted on the website; therefore, it is important that you review this agreement regularly.

Adapt Branding may, in its sole discretion, refuse to offer the services to any user and change its eligibility criteria at any time. This provision is void where prohibited by law and the right to access the service and the website is revoked in such jurisdictions.

By using the website and services, you represent and warrant that you have the full right, power and authority to enter into this agreement and to fully perform all of your obligations hereunder. You further represent and warrant that you are under no legal disability or contractual restriction that prevents you from entering into this agreement.


By providing Adapt Branding with your e-mail address, you agree that we may use your e-mail address to send you important notifications and communications about our services, news and special content. If you do not wish to receive these e-mails, you may opt-out of receiving them by sending us your request through our contact information or by using the "unsubscribe" option in the e-mails themselves. This option may prevent you from receiving emails about our services, important news and special content.


Clients interested in our services and products may request a no-obligation quote through our website by completing the appropriate form with the specific details of their need.

The quote provided will be valid for 30 calendar days from the date of issue. After this period, prices and conditions may be subject to change without notice.

For an accurate quote, the client shall ensure that he/she provides detailed and accurate information on the products and services required, including quantities, design specifications, and any other special requirements.

The quote will be considered accepted once the client confirms in writing his agreement to the stipulated terms, prices and delivery times. Such confirmation will initiate the design and production process.

Any modifications requested by the client after acceptance of the quote may incur additional costs and adjustments to delivery times, which will be advised and require the client’s approval before proceeding.

Quotes issued through the website are estimates based on the information provided and do not constitute a binding contract until final terms are agreed by both parties and acceptance of the quote is formalised.

The client acknowledges and agrees that the provision of a quote does not imply any obligation on the part of our company until the quote is formally accepted and the established procedures are complied with.


Once the quote has been confirmed by the client and the terms of service have been agreed, we will issue a detailed invoice which will include the costs of design, production, and any additional services requested. This invoice will clearly specify the description of the services, the quantity of products to be delivered, the unit price and the total price, as well as the applicable taxes.

Payment shall be made in accordance with the amounts and terms set out in the invoice. Unless otherwise agreed in writing, full payment of the invoice shall be due within 30 calendar days after the date of issue of the invoice.

Payments may be made by any means accepted by our company, including bank transfer, electronic payments, or any other means specified on the invoice.


All products supplied by Adapt Branding are customised according to the specifications supplied by the client. Due to this customisation, no returns will be accepted and no refunds will be offered once the order has been confirmed and production has started. By confirming the order, the client accepts this condition and waives the right to a refund. In the event of manufacturing defects or discrepancies with the agreed specifications, Adapt Branding undertakes to make the necessary corrections.


Costs associated with artwork and printing will be invoiced where applicable, unless otherwise agreed in advance. The prices provided do not cover graphic designs and do not include printing costs. For personalisation work requiring additional colours or different printing positions, a specific quotation will be prepared. Print tolerance refers to possible variations in print placement during mass production. Due to the nature of the production process for certain items, there may be a discrepancy of up to 5 mm in print position between different units of the same batch in the finished product.


Given the wide range of materials and the various printing techniques used by Adapt Branding in conjunction with its suppliers, we cannot guarantee an exact match to the Pantone or CMYK colours supplied by the client. Adapt Branding undertakes to use its best efforts to match these colour palettes, but declines responsibility for any additional costs that may arise. If the client has not specified in writing the need for a precise Pantone or CMYK match, including the corresponding colour code, the colour from our catalogue closest to the one requested will be chosen.


We will make every effort to ensure that your order arrives on time; however, any proposed delivery date should be considered a rough estimate, and we are not responsible for any losses that may arise due to delays or errors in the shipment of products. Deliveries will be charged at the current rates at the time the order is shipped. Expedited deliveries may be arranged for an extra charge, which would include, for example, expedited printing and shipping services, which will be billed at current commercial rates. Due to the specific customisation of the products ordered, no liability will be assumed and no claims will be accepted for losses resulting from delays or errors in delivery dates.


The client warrants that he/she owns all rights to the designs, logos and any other graphical or textual content that he/she provides for the customisation of products on our website.

By providing such content, the client or user grants Adapt Branding a non-exclusive, royalty-free, perpetual, worldwide license to use, reproduce, modify, adapt and publicly display such content for the sole purpose of fulfilling the customisation services requested.

The client is responsible for ensuring that the client’s content does not infringe intellectual property rights, copyrights, trademarks or any other applicable laws. Adapt Branding assumes no liability for infringements committed by the client with respect to the content provided.

It is strictly prohibited for clients or users to upload content that is illegal, obscene, defamatory, threatening, infringing of privacy rights, or in any way objectionable or in violation of applicable regulations.

Adapt Branding reserves the right to review, reject or remove any user content that does not comply with these terms or that is deemed inappropriate or offensive in nature without prior notice and at its sole discretion.

The client agrees to indemnify and hold Adapt Branding harmless against any claim, damage, liability, cost or expense that may be incurred due to the client’s violation of this clause.


Adapt Branding shall not be liable for indirect, incidental, special, consequential or exemplary damages, including but not limited to, loss of profits, goodwill, use, or data, or for intangible damages resulting from the use of the service provided. This includes, but is not limited to, errors in printing, quality of materials, delays in delivery or failure to meet the client’s design expectations, provided that these are not directly attributable to gross negligence or intentional misconduct on the part of Adapt Branding. Adapt Branding’s liability, in any case, shall be limited to the total cost paid by the client for the specific service that gave rise to the claim.


All Adapt Branding materials, including but not limited to names, logos, trademarks, images, text, columns, graphics, videos, photographs, illustrations, software and other items, are protected by copyrights, trademarks and/or other intellectual property rights owned and controlled by Adapt Branding or by third parties who have licensed or otherwise provided their material to the website. You acknowledge and agree that all Adapt Branding materials are made available for personal, limited, non-commercial use only. Except as specifically provided herein. No material may be copied, reproduced, republished, sold, downloaded, posted, transmitted, or distributed in any way, or otherwise used for any purpose, by any person or entity, without Adapt Branding prior express written permission. You may not add, delete, distort, or otherwise modify the material. Any unauthorised attempt to modify any material, to defeat or circumvent any security features, or to utilise Adapt Branding or any part of the material for any purpose other than its intended purposes is strictly prohibited.


Adapt Branding will respond to all enquiries, complaints and claims relating to alleged infringement by breach or violation of the provisions contained in UK and international copyright and intellectual property laws and regulations. Adapt Branding respects the intellectual property of others and expects users to do the same. If you believe, in good faith, that any material provided on the Adapt Branding website infringes your copyright or other intellectual property rights, please submit your request via our contact information, with the following information: 

  • Identification of the intellectual property right that is allegedly infringed. All relevant registration numbers or a statement regarding ownership of the work should be included.
  • A statement that specifically identifies the location of the infringing material, in sufficient detail so that Adapt Branding can find it on the website. 
  • Your name, address, telephone number and email address.
  • A statement by you that you have a good faith belief that the use of the allegedly infringing material is not authorised by the copyright owner, or its agents, or by law.
  • A statement by you, made under penalty of perjury, that the information in your notification is accurate, and that you are the copyright owner or authorised to act on its behalf.
  • An electronic or physical signature of the copyright owner or of the person authorised to act on the copyright owner’s behalf.


Any personal information you submit in connection with the services and use of the website will be used in accordance with our privacy policy. By using the services, you agree that we may collect and store your personal information. Please see our privacy policy.


The content and information available on the website (including, but not limited to, data, information, text, music, sound, photos, graphics, video, maps, icons or other material), as well as the infrastructure used to provide such Content and information, is proprietary to Adapt Branding or licensed to the Adapt Branding by third parties. For all content other than your content, you agree not to otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software or services obtained from or through the website. In addition, the following activities are prohibited:

  • Access, monitor, reproduce, distribute, transmit, broadcast, display, sell, license, copy or otherwise exploit any content of the services, including but not limited to, using any robot, spider, scraper or other automated means or any manual process for any purpose not in accordance with this agreement or without our express written permission.
  • Violate the restrictions in any robot exclusion headers on the services or bypass or circumvent other measures employed to prevent or limit access to the services.
  • Take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure.
  • Deep-link to any portion of the services for any purpose without our express written permission.
  • "Frame", "mirror" or otherwise incorporate any part of the website into any other websites or service without our prior written authorisation.
  • Attempt to modify, translate, adapt, edit, decompile, disassemble, or reverse engineer any software programs used by Adapt Branding in connection with the services.
  • Circumvent, disable or otherwise interfere with security-related features of the website or features that prevent or restrict use or copying of any content.
  • Download any content unless it’s expressly made available for download by Adapt Branding.


Due to the nature of the Internet, Adapt Branding provides and maintains the website on an "as is", "as available" basis and does not promise that use of the website will be uninterrupted or error free. We will not be liable to you if we are unable to provide our Internet services for any reason beyond our control.

Our website may from time to time contain links to other websites which are not under the control of and are not maintained by us. These links are provided for your convenience only and we are not responsible for the content of those sites.

Except as provided above we can give no other warranties, conditions or other terms, express or implied, statutory or otherwise and all such terms are hereby excluded to the maximum extent permitted by law.

You will be responsible for any breach of these terms by you and if you use the websitein breach of these terms you will be liable to and will reimburse Adapt Branding for any loss or damage caused as a result.

Adapt Branding shall not be liable in any amount for any failure to perform any obligation under this agreement if such failure is caused by the occurrence of any unforeseen event beyond its reasonable control, including, without limitation, Internet outages, communications outages, fire, flood, war or any uncontrollable act of nature.

These terms do not affect your statutory rights as a consumer which are available to you.

Subject as aforesaid, to the maximum extent permitted by law, Adapt Branding excludes liability for any loss or damage of any kind howsoever arising, including without limitation any direct, indirect or consequential loss whether or not such arises out of any problem you notify to Adapt Branding and Adapt Branding shall have no liability to pay any money by way of compensation, including without limitation all liability in relation to:

  • Any incorrect or inaccurate information on the website.
  • The infringement by any person of any Intellectual Property Rights of any third party caused by their use of the website or service purchased through the website.
  • Any loss or damage resulting from your use or the inability to use the website or resulting from unauthorised access to, or alteration of your transmissions or data in circumstances which are beyond our control.
  • Any loss of profit, wasted expenditure, corruption or destruction of data or any other loss which does not directly result from something we have done wrong.
  • Any amount or kind of loss or damage due to viruses or other malicious software that may infect a user’s computer equipment, software, data or other property caused by persons accessing or using content from the website or from transmissions via emails or attachments received from Adapt Branding.
  • All representations, warranties, conditions and other terms which but for this notice would have effect.


Adapt Branding will accept no liability for failed, partial or garbled computer transmissions, for any breakdown, failure, connection, availability of computer, telephone, cable, network, electronic or Internet hardware or software, for the acts or omissions of any user or third party, for the accessibility or availability of the Internet or for traffic congestion or unauthorised human action, including errors or mistakes.


You agree to defend and indemnify Adapt Branding from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of:

  • Your breach of this agreement or the documents referenced herein.
  • Your violation of any law or the rights of a third party.
  • Your use of the services.


We may modify the website and these terms at any time, at our sole discretion and without notice. You are responsible for keeping yourself informed of these terms. Your continued use of the website constitutes your acceptance of any changes to these terms and any changes will supersede all previous versions of the terms. Unless otherwise specified, all changes to these terms apply to all users and clients. In addition, we may terminate our agreement with you under these terms at any time by notifying you in writing (including by email) or without notice.


You agree that no joint venture, partnership, employment, or agency relationship exists between you and Adapt Branding as a result of these terms or your use of the services.


This agreement together with the privacy policy and any other legal notices published by Adapt Branding, shall constitute the entire agreement between you and Adapt Branding concerning and governs your use of the website and the services.


The user agrees that any dispute, claim or controversy arising out of or relating to these terms and conditions, or the breach, termination, enforcement, interpretation or validity thereof or the use of the services, shall be resolved by binding arbitration between the user and Adapt Branding, provided that each party retains the right to bring an individual action in a court of competent jurisdiction.

In the event of a dispute arising in connection with the use of the services or the breach of these conditions, the parties agree to submit their dispute to arbitration resolution before a reputable arbitration organisation as mutually agreed by the parties and in accordance with applicable commercial arbitration rules.

To the fullest extent permitted by law, you agree that you will not file, join or participate in any class action lawsuit in connection with any claim, dispute or controversy that may arise in connection with your use of the website and services.

The courts of the United Kingdom shall have jurisdiction over any dispute, controversy or claim relating to Adapt Branding and its business operations. Any such dispute or controversy shall be brought and resolved in the courts of the United Kingdom.


These terms and conditions are governed by the laws of the United Kingdom. Use of the website and services are not authorised in any jurisdiction that does not give effect to all of the provisions of these terms.

Our performance of these terms is subject to existing laws and legal process, and nothing contained in these terms limits our right to comply with law enforcement or other governmental or legal requests or requirements relating to your use of our website or information provided to or gathered by us with respect to such use.

If any part of these terms is found to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not in any way be affected or impaired. Our failure or delay in enforcing any provision of these terms at any time does not waive our right to enforce the same or any other provision(s) hereof in the future.

Any rights not expressly granted herein are reserved.


If you have questions or concerns about these terms, please contact us through our contact forms or by using the contact information below:

Adapt Branding.

Tel: 020 3633 5105